Back to home

Privacy Policy

Last updated: March 2026

1. Introduction

Amphelyx ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform and visit our website.

As a European company, we comply with the General Data Protection Regulation (GDPR) and all applicable European data protection laws.

2. Data We Collect

We collect the following categories of personal data:

  • Account information: name, email address, company name, and password when you create an account.
  • Usage data: information about how you interact with our platform, including features used and session duration.
  • Contact form submissions: name, email, company, and message content when you contact us.
  • Technical data: browser type, operating system, and IP address for security and performance purposes.

3. How We Use Your Data

We use your personal data to:

  • Provide and maintain our services.
  • Respond to your inquiries and support requests.
  • Improve our platform and develop new features.
  • Ensure the security and integrity of our systems.
  • Comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage & Security

All data is stored on servers located within the European Union. We run our own LLM infrastructure (Mistral) on European servers — your prompts, documents, and AI interactions never leave our infrastructure.

We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, and regular security audits.

5. Cookies & Local Storage

This website uses only strictly essential cookies. We do not use any tracking, analytics, or advertising cookies.

  • NEXT_LOCALE (cookie & localStorage): stores your selected language preference for 1 year.
  • amphelyx-cookie-consent (cookie): records that you have acknowledged the cookie notice, for 1 year.

For full details, see our Cookie Policy.

6. Your Rights (GDPR)

Under the GDPR, you have the right to:

  • Access your personal data and receive a copy.
  • Rectify inaccurate or incomplete data.
  • Erase your personal data ("right to be forgotten").
  • Restrict or object to certain processing activities.
  • Data portability — receive your data in a structured, machine-readable format.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at our contact page.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Account data is retained while your account is active and deleted within 30 days of account closure.

8. Contact

If you have any questions about this Privacy Policy or our data practices, please reach out through our contact form.